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INSTRUCTIONAL DESIGN TIPS: Communication

Categories, purposes, goals – What are Blackboard’s communications tools and how can they be used?

Announcements
Instructors and students can view important messages from the institution staff and faculty on the Announcements page. Users can sort announcements by category (courses or institution) and post date. In addition, instructors can create and post announcements for the students in their Blackboard course site.

Discussion Board
The Discussion Board is another communication tool that can be used to enhance a course Web site. This feature is similar to the chat, but is designed for asynchronous use; users are not present at the same time to converse on-line. For example email is asynchronous. An additional advantage of the discussion board is that student conversations are logged and organized. Conversations are grouped into threads that contain a main posting and all related replies.

Send E-mail
Instructors and students can send email to individuals in a particular course from the Send Email page. Instructors or students cannot send email to those who are not uses on the same Blackboard system via the Internet with Send Email function.

Virtual Classroom
The Virtual Classroom allows the instructor and students to participate in real time lessons and discussions and also view archives of previous classroom sessions. The virtual classroom, or the chat room, can be used to hold real-time, online classroom discussions, TA sessions, and office hour type question/answer forums. You can even have guest speakers and subject matter experts talk with the class in the Virtual Classroom.

Others
Blackboard’s Groups feature allows the instructor to provide a private set of the above communication tools that are only accessible by the members of the respective group and the instructor. Also, Blackboard has a number of other tools that can be used for communication purposes. Although these other tools are not in the scope of this treatment of Blackboard’s communication tools, a brief listing of these tools follows:
  • Course Calendar - Instructors can use the calendar to indicate important course related events. The dates and events that appear on the Course Calendar are for all students registered in a specific course.


  • Tasks - The Tasks page organizes projects (referred to as tasks), defines task priority, and tracks task status. A user can create tasks and post them to the Tasks page. Each user can post personal tasks to their page, instructors and managers can post tasks to users participating in their course and system administrators can post tasks to all users’ Tasks pages.


  • Digital Dropbox / File Exchange - The Digital Drop Box (in Blackboard’s groups it is called File Exchange) is a tool that instructor and students can use to exchange files. The Digital Drop Box works by uploading a file from a disk or a computer to a depository. Files can be sent back in forth from the instructor’s Drop Box to the Drop Box of other users. Individual student access to the Digital Dropbox is available from the Digital Dropbox area located in Student Tools area on the course Web site. Students also have group access to a private Digital Drop Box from a group homepage. Instructors must access their Drop Box from the Instructor Control Panel.


  • My Grades - Students can check only their grades and their performance statistics from the Check Grades page. The grades can only be viewed if the instructor enables this course option and posts grades in the Online Gradebook his/her Blackboard course site.


  • Online Gradebook - The Online Gradebook posts all student grades associated with assessments (i.e. Blackboard quizzes/surveys). The Online Gradebook also accommodates scores for essay questions and grades for work completed outside of Blackboard.


  • Course Statistics - Instructors can use the Course Statistics area to generate reports on the course usage and activity. Reports can help the instructors determine whether they need to add more content or other information to the course to increase traffic. Instructors can view specific student’s usage to determine if some students require extra assistance. The report appears in the form of a graphic.


  • Faculty/Staff Information Page - The Staff Information page allows instructors to post information about themselves, teaching assistants, and guest speakers. The page gives users a resource to look up names, email addresses, office hours, and photographs of course instructors.


More information regarding these other tools that can be used for communications within Blackboard, are available within Blackboard’s online manual and the ITD web site (http://www.itd.depaul.edu). For any other questions, please email us.


 
Page 1 Categories, Purposes, and Goals
Page 2 Choosing Communications Tools
Page 3 Communications Management
Page 4 Comunication Evaluations
Training
Podcasting Workshop
Advanced Blackboard: Communication Tools
Advanced Blackboard: Gradebook and Assignments
Resources
Sample Collaboration Rubric
Strategies for Online Communication
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